Frequently Asked Questions

How do I get started?

You register, verify identity in under 10 minutes, transfer funds in, and the market is yours.

What are the fees?

The entry price is $0; volume brings discounts. For all rates, head to the fees page.

How is my money safe?

Assets are kept 95%+ offline in cold storage; Proof-of-Reserves appears monthly, the insurance fund exceeds $300M, and 2FA is standard on every account.

How soon are withdrawals completed?

Around 15 minutes for most requests. First withdrawals sit in a 24-hour security hold before releasing.

Which countries are supported?

180+ countries. Each market gets the products its regulations permit.

Is there a demo account?

Yes, the free demo account lets you trade virtual funds with live market data attached.

Do you offer API access?

Both the Advanced and Institutional plans ship REST, WebSocket and FIX support.

Can I trade on mobile?

Everything is in the iOS and Android apps, including biometric safeguards.